About Black Star Consultancy


We are not the usual run of the mill company. All the people that work with us are not just skilled and talented work colleagues, they are close friends.

We all have worked in the hospitality industry for many years. We feel this allows us to fully understand each customer’s individual needs, and provide a bespoke package to fulfil them.

With our collective wealth of experience covering all different parts of the hospitality industry from Michelin starred establishments, hotels big and small to the local amenities (pubs, gastro pubs, bakeries to name but a few), we can work with everyone, and understand the day to day running duties and in addition the challenges you may face.

We promise to work closely with each individual that comes through our door, this allowing us to match your needs and provide you with the personal touch.

Our aim is to help businesses become a success, by maximising their full potential in the most effective and efficient way for them. We do not believe one size fits all, but we do believe that with the correct tools every business can thrive.

Robert Haines
Managing Director


Nikki Haines
Head of Administration


Mr David Toulson-Burke
Operations & International Director


Mr Warren Jones FWMCS
Head of Staffing Services


Mr John Helps
Head of Purchasing


Mrs Karen Ashpole
Head of Design & Marketing